Help with error while installing

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Aggemyr
Posts: 1
Joined: 20 Feb 2020 21:09

Help with error while installing

Post by Aggemyr » 20 Feb 2020 21:13

Hi
Im getting an error while trying to install Dtouch

[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to wait for child to connect to pipe.
[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to connect to elevated child process.
[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to actually elevate.
[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to elevate.
[1E2C:41D0][2020-02-20T22:08:36]i399: Apply complete, result: 0x800700e8, restart: None, ba requested restart: No


what do i need to do?

/ Niklas

Havoc911
Posts: 97
Joined: 12 Dec 2017 18:09

Re: Help with error while installing

Post by Havoc911 » 21 Feb 2020 04:24

You should request a support ticket. They will get you sorted much more quickly that way.

DT_bettinzana
Posts: 729
Joined: 21 Feb 2016 12:05

Re: Help with error while installing

Post by DT_bettinzana » 21 Feb 2020 15:08

Aggemyr wrote:
20 Feb 2020 21:13
Hi
Im getting an error while trying to install Dtouch

[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to wait for child to connect to pipe.
[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to connect to elevated child process.
[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to actually elevate.
[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to elevate.
[1E2C:41D0][2020-02-20T22:08:36]i399: Apply complete, result: 0x800700e8, restart: None, ba requested restart: No


what do i need to do?

/ Niklas
OK, that's strange and uncommon.
Please, write to support@deviltechnologies.com and give us all the details (the DTouch version, your complete Operating System version, when you have that error (during the installation?), etc ...).

Thank you!
Silvano Bettinzana
Devil Technologies

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